Delivery & Logistics Policy
1. Overview
At Jade Hare, we are committed to providing reliable and efficient delivery services across Australia. This policy outlines the terms and conditions for our domestic shipping and logistics.
2. Delivery Coverage
– We deliver to major cities and regional areas across Australia.
– Orders are dispatched through Australia Post or third-party courier services.
– Deliveries to remote areas and countryside locations may take longer than urban deliveries.
3. Delivery Timeframes
– We do not guarantee specific delivery timeframes, as shipping times depend on Australia Post and courier companies.
– Deliveries to major cities generally arrive faster than deliveries to regional or remote areas.
– Orders placed during public holidays or peak seasons may experience delays.
4. Tracking & Notifications
– Customers will receive tracking details once their order is dispatched.
– If there are unexpected delays, customers should check their tracking details or contact our support team for assistance.
5. Delivery Issues
– If an order has not arrived within the expected timeframe, customers should first check their tracking information.
– If further assistance is needed, customers should contact our support team at jadeharensw@gmail.com
6. Contact Us
For any questions regarding our Delivery & Logistics Policy, please reach out to us at: jadeharensw@gmail.com
Thank you for choosing Jade Hare. We appreciate your trust in our delivery services!
